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Article ID: 130896, created on May 30, 2017, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 7.0


While following the steps of migrating services to RHEL6 OS for the service node with SpamAssassin service, Reinstall package 'SpamAssassin' task fails with the output:

Failed to process executeReinstallSequence at xpath tail INSTALL/POST/child::* for pkgId: 18705, ex message is: Failed to process EXEC command for package SpamAssassin of type service having pkgId: 18705, exception message: Invalid exitCode, HCL out: , HCL err: /etc/init.d/spamassassin: line 18: /usr/local/pem/share/hs/common: No such file or directory


Incomplete reinstallation of hs_common PPM package on the affected node.


  1. Make sure hs_common package is listed as installed for the node.
  2. Create the needed file manually:

    # mkdir -p /usr/local/pem/share/hs/
    # wget -O /usr/local/pem/share/hs/common
  3. Re-run the failed task.

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