Symptoms
Update named tasks fail continuously with:
system exception, ID 'IDL:omg.org/CORBA/UNKNOWN:1.0'
Unknown vendor minor code id (0), minor code = 0, completed = NO
The tasks block DNS synchronizations for all domains.
The following messages sequence is found in /var/log/pa/core.log during the task run:
May 3 06:18:45.078 : DBG [task:157073369:309566 RequestProcessor-9417877 pau ]: c.p.p.s.d.e.DNSManagerBean DNS zone #10101 not found
May 3 06:18:45.078 : DBG [task:157073369:309566 RequestProcessor-9417877 pau ]: c.p.p.s.d.e.DnsZoneChangesQueueBean retrieving recent DNS zone #10101 deletions on all name servers from queue
May 3 06:18:45.082 : DBG [task:157073369:309566 RequestProcessor-9417877 pau ]: c.p.p.s.d.e.DnsZoneChangesQueueBean DNS zone #10101 deletions not found
Cause
Depending on the exact actions history for the affected domain, the causes may differ:
POA-111364 (Update named task fails after removal of domain with Apache hosting and not completed domain registration). The Software related issue is fixed in the of Odin Automation version 7.2 .
Resolution
Contact your Technical Account Manager or Pooled Technical Associates(pta@odin.com) to schedule Odin Automation upgrade to the latest version where the issue is fixed and apply the workaround for the issue.