Search Engine: Elastic

Article ID: 130845, created on May 20, 2017, last review on Jun 8, 2018

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 6.0


Update named tasks fail continuously with:

system exception, ID ''
Unknown vendor minor code id (0), minor code = 0, completed = NO

The tasks block DNS synchronizations for all domains.

The following messages sequence is found in /var/log/pa/core.log during the task run:

May  3 06:18:45.078 : DBG [task:157073369:309566 RequestProcessor-9417877 pau ]: c.p.p.s.d.e.DNSManagerBean DNS zone #10101 not found
May  3 06:18:45.078 : DBG [task:157073369:309566 RequestProcessor-9417877 pau ]: c.p.p.s.d.e.DnsZoneChangesQueueBean retrieving recent DNS zone #10101 deletions on all name servers from queue
May  3 06:18:45.082 : DBG [task:157073369:309566 RequestProcessor-9417877 pau ]: c.p.p.s.d.e.DnsZoneChangesQueueBean DNS zone #10101 deletions not found


Depending on the exact actions history for the affected domain, the causes may differ:

POA-111364 (Update named task fails after removal of domain with Apache hosting and not completed domain registration). The Software related issue is fixed in the of Odin Automation version 7.2 .


Contact your Technical Account Manager or Pooled Technical Associates( to schedule Odin Automation upgrade to the latest version where the issue is fixed and apply the workaround for the issue.

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