Users are not shown on the Office 365 tab in CCPv2.
At the same time, all users can be seen at the Users tab and under Office 365 tab in CCPv1.
There are more than 1000 Office 365 users on the subscription.
From the console the following error appears:
TypeError: user is undefined
Or another possible error:
aps.debug.js:60328 TypeError: Cannot read property '_assignedLicenses' of undefined at UserGrid.js?apsUIRuntimeVersion=2.3-568:522 at Object.forEach (aps.debug.js:3824) at UserGrid.js?apsUIRuntimeVersion=2.3-568:519 at Object.forEach (aps.debug.js:3824) at UserGrid.js?apsUIRuntimeVersion=2.3-568:518 at l (aps.debug.js:8691) at k (aps.debug.js:8682) at o.resolve (aps.debug.js:8846) at aps.debug.js:24661 at l (aps.debug.js:8691)
The cause of the issue is that if there are more than 1000 users under the account, application gets only 1000, so if 'userStore' array does not have the user in it - the list is not shown. The issue is known as APSA-17234.
APSA-17234 has been fixed in Office 365 16.8.5.