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Article ID: 130803, created on May 12, 2017, last review on May 12, 2017

  • Applies to:
  • Operations Automation 7.0


On attempt to access the Office 365 tab in CCP the following error appears:

"Unknown error occurred"

The following error could also be seen in the browser console:

[HttpCompileException]: c:\inetpub\wwwroot\O365Sigmax\App_Code\Import\ImportHelper.cs(902): error CS0163: Control cannot fall through from one case label ('case 4:) to another
at System.Web.Compilation.AssemblyBuilder.Compile()
at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()


Someone replaced the ImportHelper.cs source code file in the Endpoint directory.


Replace the ImportHelper.cs source code file with the original one and recycle the Application Pool.

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