Question
Is it possible to create a service plan without any service provisioning? This Service Plan will only give the customer the service user creation availability.
Answer
There is no such functionality in current versions of Business Automation. Feature Request #PBA-55263 was submitted to implement this behaviour in the future versions of our product.
Contact your Technical Account Manager or Pooled Technical Associate Team at pta@odin.com in order to clarify the status of this request.