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Article ID: 130764, created on May 5, 2017, last review on May 5, 2017

  • Applies to:
  • Business Automation 7.0
  • Business Automation 6.0


Trying to switch Service Plan of a Subscription fails with:

operation with NULL currency value


A Service Plan with trial subscription period only added to the list of available upgrades.

The issue is caused by #PBA-77920 "Switch Plan fails with operation with NULL currency value"


Please contact your Technical Account Manager or a member of Pooled Technical Associates team to clarify status of the software issue.

As a workaround, Service Plans with trial Subscription Periods only should be removed from the list of available upgrades.

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