Search Engine: Elastic

Article ID: 130731, created on Apr 29, 2017, last review on Apr 29, 2017

  • Applies to:
  • Operations Automation 7.0


It is not possible to create a new FTP user with '-' symbol in its name. On the attempt to do so in CCP > Websites > > FTP Access > Users > Add New User, the following error appears:

Incorrect or empty field value(s). Please retype info in the highlighted fields.

Error: Login name can contain Latin letters (uppercase and lowercase), digits and ! # * ( ) - + = symbols.


Impossibility of '-' symbol usage in FTP Login Name is caused by software-related issue #POA-30719.


The fix is planned to be included in one of future product updates.

Contact your Technical Account Manager or Pooled Technical Associate Team ( in order to trace the current status of #POA-30719.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF