Symptoms
- Place a new Sales Order for any Service Plan based on Operations Automation Service Template;
- Make sure that the Sales Order is in "New" status;
- Switch to Provisioning Items tab of the Order;
- Click on Add Resource button;
- Proceed with the Wizard to add a Resource.
Resource is not added to the Sales Order
Cause
The issue is caused by #PBA-79840: New Order Details are not generated for additionally added Provisioning Item.
Resolution
Please contact your Technical Account Manager or a member or Pooled Technical Associates Team to clarify status of the software issue.