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Article ID: 130712, created on Apr 25, 2017, last review on Apr 25, 2017

  • Applies to:
  • Operations Automation 6.0


Cannot create Presencia Web service instance. Attempt to provision the application fail with error:

"Instance of application with id 102 and version '2.1-1' can not be provided:   Domain is required for service instance and is not given."


APS instance requires the setting 'domain' to be filled. Since it cannot be specified in CCP for some reason, the corresponding provisioning attribute has to be set instead.


  1. Open the resources list of the service template the affected subscription is based on.
  2. Find the resource corresponding to Presencia Web APS (where base resource class is 'Application').
  3. On the activation parameters of that resource type set the option "Provision application on account's domain" to 'Yes' so that the application would automatically be provisioned with customer's domain

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