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Article ID: 130664, created on Apr 18, 2017, last review on Apr 18, 2017

  • Applies to:
  • Business Automation


PayPal recurring payment is stuck in Hold status. E-transaction is in the status "Processing", the comment is Capture declined. Reason: The payment is .


BA relies on PaymentStatus returned by PayPal. Empty status in the message (Capture declined. Reason: The payment is .`) means PayPal did not return any PaymentStatus in the response.


Contact PayPal Team to get clarifications about the payment status and the reason this status was not returned in the initial response.

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