Search Engine: Elastic

Article ID: 130421, created on Mar 13, 2017, last review on Mar 16, 2017

  • Applies to:
  • Operations Automation 7.0


OSA platform has been upgraded from 6.0 to 7.0.

After the upgrade, /var/log/poa.log is not rotated and grows larger day by day.

/var/log/pa/core.log, which is the default log location on 7.0, does not exist.

Both /etc/syslog.conf and /etc/rsyslog.conf files co-exist and contain definition for osscore log file:

# grep local0 /etc/syslog.conf
local0.*                -/var/log/pa/core.log

# grep local0 /etc/rsyslog.conf
local0.*                -/var/log/poa.log

The actual service responsible for logging is rsyslog:

# chkconfig --list | grep syslog
rsyslog         0:off   1:off   2:on    3:on    4:on    5:on    6:off

Log rotation settings are also configured for the new log file location:

# cat /etc/logrotate.d/poa

# Parallels Automation log rotation
/var/log/pa/core.log {
        rotate 28


syslog service was replaced with rsyslog in the past, which resulted in duplicate log location settigs. Handling of such cases will be improved in scope of POA-110498.


  1. Correct /etc/rsyslog.conf file to point local0 to /var/log/pa/core.log.
  2. Restart the services:

    # service pa-agent stop
    # service pau stop
    # service rsyslog restart
    # service pau start
    # service pa-agent start

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 0871c0b47b3b86ae3b1af4c2942cd0ce 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF