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Article ID: 130420, created on Mar 13, 2017, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 7.0


During an order processing, provider switched Show Orders/Subscriptions option off in Billing.

As a result, the notification about order completion was not delivered and the corresponding CCPv2 tile is stuck:



The behavior is recognized as a software issue APS-39860: 'In Progress' on-screen notification remains forever if not removed/updated by application


In order to remove the stuck notifications, switch the affected account to CCPv1 and back to CCPv2 at PCP > System > Settings > Enable/Disable CCP v2.

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