Symptoms
Execute operation 'recreate' task for a VPS with Plesk fails with the following error in CP:
APS Application Error:
403 Forbidden
Tracing the task through /var/log/pa/vps.aps.log on OA Management Node, the following error can be found:
362 < 403
362 < Connection: Close
362 < Content-Length: 257
362 < Date: Thu, 16 Feb 2017 13:53:00 GMT
362 < Content-Type: application/json
362 <
{
"error": "APS::Util::OutOfResourceLimits",
"message": "Creation of resource with type 'http://www.parallels.com/aps/plesk/panel/1.100'; is not allowed. Make sure that corresponding Resource is included into Subscription and does not exceed its limit."
}
Important condition: a new Panel provisioning task is generated after that and ends successfully. Server is recreated and Plesk is installed. But the failed task still exists.
Depending on the level of hotfixes on OA 7.0, the above symptoms may change to:
- the recreate task is successful
- Panel installation task is successful
the warning with the error below is shown in CCP anyway:
Creation of resource with type 'http://www.parallels.com/aps/plesk/panel/1.100'; is not allowed. Make sure that corresponding Resource is included into Subscription and does not exceed its limit.
Cause
The issue is recognized as CCU-14400. The failure does not affect any end customer services. There is a double Panel resource provisioning request initiated by OACI APS service, which leads to the error.
Resolution
It is safe to cancel the failed recreate task.
For the CCP warning - press Hide to remove it, there are no actual failures with the VPS or Plesk.