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Article ID: 130213, created on Jan 25, 2017, last review on Jan 25, 2017

  • Applies to:
  • Operations Automation 7.0


It is not possible to set the resource description in Products > Resources > a resource > General > Edit > Description. The field appears to be empty after refreshing the page.


This behavior is caused by software related issue #POA-109617 which restricts adding a resource description without changing its name.


The fix is planned to be included in one of future product updates.

Contact your Technical Account Manager or Pooled Technical Associate Team ( in order to trace the current status of #POA-109617.

To workaround the issue, please follow these steps:

  1. Change the resource name and set its description.
  2. Submit the changes.
  3. Change the name back to the old one.

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