Search Engine: Elastic

Article ID: 130068, created on Dec 28, 2016, last review on Dec 28, 2016

  • Applies to:
  • Operations Automation 6.0


Hosting removal in CCP Websites > domain name > Web > Remove hosting fails with a blank page.


During a new domain registration, two records of the same domain are presented in OA DB for some period of time, one is a "domain request", which is removed after successful registration. For the period when there are 2 duplicate domains, they are treated as sub-domains of each other. APS incorrectly binds the domain to the subscription in such case. Later it may cause a failure of the subscription migration algorithm and result in DNS record APS resources still to be linked with the old account. This behaviour is caused by software-related issue #APS-35246.


#APS-35246 has been fixed in OA v 7.0. Please consider to upgrade your installation.

In order to work around the issue, contact Odin Technical Support.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF