Pressing 'Login to Plesk' button in CCP for a 'Plesk in VPS' subscription shows the following error:
Unable to complete the operation, please try again later.
Capturing a more detailed error with web debugger or in
/var/log/pa/vps.vm2vf.log on the corresponding hardware node:
Problem with the SSL CA cert (path? access rights?)
There are no certificates (
.pem files) found inside the Virtual Environment in
[root@server-1000001-1 ~]# find e00a6b18-2dce-4a02-85ac-f42faf61192d -name *.pem [root@server-1000001-1 ~]#
For some reason, instance certificates were removed from the affected Plesk in VPS application instance.
In case there is a container backup, extract the
*.pemfiles out of it and put them to
- In case there is no backup and certificates are gone, contact Odin Technical Support to resolve the problem.