Search Engine: Elastic

Article ID: 130008, created on Dec 15, 2016, last review on Aug 21, 2017

  • Applies to:
  • Operations Automation


Task "Collect resources usage statistics" fails with error:

exec /usr/local/pem/etc/web_cluster/ at host 11068 failed: Traceback (most recent call last):
File "/usr/local/pem/etc/web_cluster/", line 4, in <module>
import lvehelper
ImportError: No module named lvehelper

Also the error could be:

exec /usr/local/pem/etc/web_cluster/ at host 12 failed: Traceback (most recent call last):
TypeError: a class that defines __slots__ without defining __getstate__ cannot be pickled


As a result of 'lve-stats' upgrade, the necessary files (e.g. were removed. Its absence causes the error.

The behavior is caused by software issue #POA-108900.

The fix is planned to be included in one of the future product updates.


Downgrade lve-stats and the depending packages:

yum downgrade lve-utils-1.5-2.35.el6.cloudlinux.x86_64 alt-python27-cllib-1.2-11.3.el6.cloudlinux.noarch lve-stats-0.10-51.el6.noarch

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