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Article ID: 129981, created on Dec 11, 2016, last review on Jan 9, 2018

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1
  • Operations Automation 7.2
  • Operations Automation 6.0


Office 365. Provisioning "Subscription" is having Rescheduled status for a long time with the following output:

Task name
Provisioning "Subscription" for APS application Office 365
Task description
Provisioning resource xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx of type 'subscription' ( for APS application 'Office 365-16.8.2-1'. Additional info: Waiting for Async Phase
Queue status
Last execution output
Operation pending. Provisioning is being executed by the application.
Additional info: Waiting for Account creation

Subdomain input field is displayed in Customer CP for this subscription.


  1. Office 365 Tenant Resource Type activation parameter Automatically provision service is set to Off.
  2. Subdomain form customizations are not applied correctly.


Submit a subdomain for subscription by using provided input field.

If task is not completed in mentioned time frame, contact Odin Technical Support(

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