Symptoms
Cannot change/activate/deactivate DNS record. The following error is shown:
NS record "provider.tld. NS ns1.provider." has no address records
Cause
The issue has been reported to the development team as POA-93211: Unable to activate/de-activate or change the IP address of a Nameserver DNS record.
Resolution
The issue has been fixed in OA 7.0. To workaround it in OA 6.0, please do the following steps:
- Deactivate the NS record
- Wait for the
Update named
tasks to complete - Change the A record as required
- Wait for the
Update named
tasks to complete - Activate the NS record