Symptoms
In Provider Control Panel when one goes to Products > Service Templates, clicks some Service Template and switches to Parameters tab, Unforeseen error
is shown.
Same behavior is observed when going to application page e.g. Services > Applications > SpamExperts Integration > Instances > Domain Specific Settings.
Cause
The issue has been reported as POA-96708 Unforseen Error came when click the Service Template Paramters "DomainManager", code = "1" Message: "java.lang.NullPointerException". It happens if activation parameter base_domain_id
of resource type has reference to a domain which has already been removed from the system.
Resolution
Change the value of base_domain_id
to another domain or to NULL using pem.setSTActivationParams API call.