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Article ID: 129637, created on Oct 18, 2016, last review on Oct 18, 2016

  • Applies to:
  • Operations Automation 6.0


File Manager does not work on a new NG server:

Invalid backend response.
Data is not JSON.

pemcln group has ID different from 10003:

# grep pem /etc/group


pemcln group was added before the NG related installation tasks. As a result, it has incorrect ID.


Make sure pemcln group has the ID of 10003 on the NG server.

# groupdel pemcln
# groupadd -g 10003 -f pemcln

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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