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Article ID: 129618, created on Oct 14, 2016, last review on Oct 14, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


A customer recently purchased a new dedicated IP address but still an old shared IP address is used.


It is by OBAS design that if a customer who is using a shared IP address buys a dedicated IP address he has to go CP > Setup > Plesk domain properties and press Switch to dedicated IP after an order is provisioned.

Automatic switching to a dedicated IP address during the order provisioning is performed only if the hosting plan has the option Auto-assign dedicated IP enabled.

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