- Subscription is created with SmarterMail mail hosting.
- Several forwarding emails are configured for particular mailbox.
- If Mailbox user removes two(or more) forwarding emails, all forwardings are getting removed from mailbox settings on SmarterMail side.
The behavior is caused by software issue #PPA-3291. The fix is planned to be included in one of the next PA updates.
In order to fix the issue, please install attached hotfix as follows:
Login to PA Management node via SSH as
rootand download attached the hotfix:
[root@pa115mn ~]# wget https://kb.cloudblue.com/Attachments/kcs-67184/SvcUserAdmin.php
Find the location of original file on your MN using this command:
# find /usr/local/psa/ -name SvcUserAdmin.php /usr/local/psa/var/apspackages/tmpYENqMmppa_upgrade721514c3-0d6a-b1/cache/scripts/libs/SvcUserAdmin.php
Replace it with the downloaded version:
[root@pa115mn ~]# cp SvcUserAdmin.php /usr/local/psa/var/apspackages/tmpYENqMmppa_upgrade721514c3-0d6a-b1/cache/scripts/libs/SvcUserAdmin.php