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Article ID: 129512, created on Sep 27, 2016, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


Registration of a domain via the OpenSRS plug-in failed with the following message displayed in the Action log:

Register Domain; Domain Error occurred while registration. Error: Registrar response: br_register_number(CPF/CNPJ number) is required in tld_data.


Such behavior was classified as software issue PBAS-30483 and was fixed in OBAS 4.5.7 release.


To resolve the issue, please upgrade to 4.5.7 as described in How to upgrade OBAS system to the latest available version.

Workaround for 4.5.5

If upgrade is not an option for you, there is a hotfix for 4.5.5 version. To install the hotfix, please download 64-bit hotfix or 32-bit hotfix for OBAS 4.5.5 release depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-plugin-dm-opensrs-4.5.5-63.swsoft.x86_64.rpm
# service hspcd restart

For 32-bit OS:

# rpm -Uvh hspc-plugin-dm-opensrs-4.5.5-63.swsoft.i386.rpm
# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

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