Search Engine: Elastic

Article ID: 129461, created on Sep 19, 2016, last review on Sep 19, 2016

  • Applies to:
  • Business Automation


There is a subscription that is expected to be terminated (according to the service terms), but it is still Expired/Stopped. According to the service status history this subscription has been already terminated by the daily billing and was later restored by the providers staff member.


The root cause of the issue is bug with id #PBA-74788 ("Subscription is not terminated after Restore Terminated Subscription").


Until the bug is fixed you can terminate such subscriptions manually.

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