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Article ID: 129451, created on Sep 16, 2016, last review on Jul 14, 2018

  • Applies to:
  • Plesk Automation 11.5


After disabling TLS1.0 on IIS service node website creation fails because management node can no longer communicate with the service node.


Such behavior is considered as a software issue #PPA-2463.


This software issue will be fixed in future updates. In order to apply the hotfix please follow the instructions below:

  1. Go to the management node

  2. Create a backup of the original file /usr/local/psa/admin/plib/Service/Agent/Transport/JsonRpc.php:

    # cp -p /usr/local/psa/admin/plib/Service/Agent/Transport/JsonRpc.php{,__orig}
  3. Replace the original file with patched one:

    # wget
    # unzip
    # cp -p JsonRpc.php.patched /usr/local/psa/admin/plib/Service/Agent/Transport/JsonRpc.php
    cp: overwrite `/usr/local/psa/admin/plib/Service/Agent/Transport/JsonRpc.php'? y


This hotfix has been tested for compatibility with the following operating systems:

  • CentOS 6.6
  • Windows Server 2012 R2

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