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Article ID: 129358, created on Aug 31, 2016, last review on Aug 31, 2016


A customer is trying to buy more licenses following these steps:

  1. Go to Office 365 > Licenses.
  2. Click on the Buy More link of an existing license.

The progress icon appears and nothing is happening.


The Office 365 subscription of the license includes composite resources. This is a known issue which will be fixed in future versions of the Office 365 application.


The following steps can be used as a workaround:

  1. Go to Account > Subscriptions.
  2. Click on the subscription of the required license.
  3. Use the Change Resource Limits button to buy more licenses.

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