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Article ID: 129306, created on Aug 23, 2016, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


One of available Plesk nodes has Unregistered status under Top > Service Director > Plesk Manager > Nodes.

The following messages are displayed in hspc.log with log level set to DEBUG:

[2016/08/23 06:18:21] [DEBUG] [19123] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] Final Packet=<packet version=""><server><get><key/>

[2016/08/23 06:23:21] [INFO] [19123] [HSPC::MT::Plesk::PleskGate::__ANON__] Timeout detected.
[2016/08/23 06:23:21] [DEBUG] [19123] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] REPLY_DATA=
[2016/08/23 06:23:21] [INFO] [19123] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] Error: empty data received from PleskAgent.
[2016/08/23 06:23:21] [DEBUG] [19123] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] TRACE [05]: . . . . -> HSPC::MT::Plesk::PleskGate->__send_request_to_agent ()
[2016/08/23 06:23:21] [INFO] [19123] [HSPC::MT::Plesk::PleskGate::server_get] server_get(): Empty response from Plesk node  


There is no response on OBAS xml-api request from Plesk side. Timeout has been reached.


Please contact Plesk Technical Support for further assistance.

See also

Plesk Unregistered Node troubleshooting

Error: empty data received from PleskAgent -- networking

Plesk nodes are Not Available after OBAS server migration

Valid Plesk node has status "Not available" in OBAS

Plesk Clients became Absent on Plesk

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