Symptoms

The following responce is received after API call:

<methodResponse>
   <fault>
      <value>
         <struct>
            <member>
               <name>faultCode</name>
               <value>
                  <i4>-1</i4>
               </value>
            </member>
            <member>
               <name>faultString</name>
               <value>
                  <string>System Error
Object is not available inside a server</string>
               </value>
            </member>
         </struct>
      </value>
   </fault>
</methodResponse>

Cause

If atm container is restarted (for example killed by OOM killer and then started by watchdog), xmlrpcd stops working and need manual restart.

Resolution

The issue has been assigned ID PBA-49400 and fixed in BA version 5.5.2

As a workaround, xmlrpcd service should be restarted:

service pba restart xmlrpcd

Internal content