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Article ID: 129248, created on Aug 12, 2016, last review on Aug 17, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5


  1. Go to PCP and try to logn and click "login as customer administrator" icon on Customers screen using less privileged providers staff-member.
  2. The following message will appear:



This case has been submitted to the Maintenance Team as internal issue with id POA-87827.


Please contact your Account Manager or Pooled Technical Associates Team ( to trace the status of the issue.

If you need to work around this issue, please add the following Privilege for the User: PCP > System > Users > Your_User > Roles > Your_Role > Privileges, click Edit button, set Own Reseller's CP Access option to Admin and click Save button.

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