java.lang.SecurityException error when trying to login as customer using less privileged providers staff-member.

Modified on: Thu, 23 Jan, 2020 at 3:12 AM

Operations Automation Operations Automation:5.5 Operations Automation:5.x Operations Automation:6.0 Operations Automation:6.x

Symptoms

Go to PCP and try to logn and click "login as customer administrator" icon on Customers screen using less privileged providers staff-member.
The following message will appear:
```
java.lang.SecurityException
```

Cause

This case has been submitted to the Maintenance Team as internal issue with id POA-87827.

Resolution

Please contact your Account Manager or Pooled Technical Associates Team (pta@odin.com) to trace the status of the issue.

If you need to work around this issue, please add the following Privilege for the User: PCP > System > Users > Your_User > Roles > Your_Role > Privileges, click Edit button, set Own Reseller's CP Access option to Admin and click Save button.

Internal content

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