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Article ID: 129201, created on Aug 2, 2016, last review on Oct 19, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.2
  • Business Automation 7.0
  • Business Automation 7.1


Office 365 Synchronization completes successfully, but changes which were made on the MOP side are not propagated to OA.

However, changes made on CCP side are successfully propagated to MOP.


A software-related issue APSA-18800.


Contact Odin Technical Support( to apply work around.

To avoid the issue in the future, please contact your Technical Account Manager or Pooled Technical Associates( to schedule Office 365 upgrade to latest version.

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