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Article ID: 129191, created on Aug 1, 2016, last review on Aug 1, 2016

  • Applies to:
  • Business Automation 5.5
  • Business Automation 6.0


Attempt to change information for the account/user or send notification for the account/user fails with an exception

Field should contain latin characters only. Please correct.


The issue is caused by the presence of the language code like 'en_US' in the BA. Since BA 6.0 such language codes are not allowed, but they were accepted in 5.5, moreover they are still accepted by APIs, which us a bug with id #PBA-72762 ("Field should contain latin characters only error after BA upgrade").


To find and correct all the affected records please contact Odin Technical Support Team.

Do not use this language code in APIs to avoid an issue.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 3627d36199b8ff577605df76e2fa222b bb7e9177fb03488961a3ea554120f328 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496

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