Symptoms
When placing an order service parameters are displayed wrongly or not asked at all.
Cause
Most probably the reason is in the customization file BM_ProvisioningParams.xml
.
Resolution
- Check BM_ProvisioningParams.xml customization file, it may be of a wrong version (if you are using Office 365) or incorrectly formatted.
- Correct it
- Restart www (
service www restart
) - Check order placement