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Article ID: 129045, created on Jun 29, 2016, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard


Customers which accessing OBAS CP via Carrier Grade NAT sometimes become logged out.

For example:

Customer A logs in to CP from Carrier Grade NAT, therefore the connection is established through a particular IP address. Then, Customer B logs in to CP from Carrier Grade NAT also and because of that the same IP address is used for the connection.

As a result the session of Customer A gets disconnected.

Is it possible to support Carrier Grade NAT connection in OBAS?


That is not possible at present. Feature request #PBAS-30324 was submitted and is considered to be implemented in future OBAS releases.

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