How OBAS handles domain contacts?
If you forced customers to use Provider's contacts for some plug-in's TLD with the Use your contacts for customer's domains registration option, all new domains will use those contacts. Neither Provider nor customers will be able to manipulate (create copy, create new) those contact types for a domain.
If a contact is used by at least one domain, that contact becomes unavailable for edit.
If Force next to Use your contacts for customer's domains registration is unchecked for some contact type, this contact type becomes available for manipulation, but still stays not editable if is used by at least one domain.
- If a contact is changed on Registrar's side and needs to be synchronized with OBAS, the Import contacts from the Registrar button will help.