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Article ID: 128985, created on Jun 21, 2016, last review on Jun 21, 2016

  • Applies to:
  • Operations Automation 6.0


The task to upgrade one of the instances of Office365 Upgrading resources of application 'Microsoft Office 365' fails with the error:

Internal error: APSC: Upgrade to ver. 6.2-75 : resource 3ec8e2bc-4186-4ba0-bddc-f32c6e6787be of type 'office365app' ( for APS application 'Microsoft Office 365-6.2-75' : Creation of resource with type '' is not allowed..

The following failed request can be found in poa.log before the above-mentioned error:

2016-06-12T09:42:54.720668+02:00 osscore.domain.tld : ERR [rest:11595 1:27675:ea387b70 SAAS 1459870318]: [ APSC] REST Error: POST /aps/2/resources/2d7a1541-810a-4725-9030-28f6792702ad/records/ code=403: Creation of resource with type '' is not allowed.


The resource mentioned in the second error is related to the disabled subscription. The issue has been reported to the Maintenance Team as APSA-15877.


Please contact your TAM or PTA to trace the status of the issue APSA-15877. To workaround the issue, it is necessary to enable this disabled subscription and re-run the task. After that the subscription can be disabled again.

If the issue affects multiple subscriptions, please Odin technical support to workaround it.

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