Symptoms
Task Collect mail diskspace usage on configuration #1
fails with the following output:
Request has been timed out, details:
system exception, ID 'IDL:omg.org/CORBA/TIMEOUT:1.0'
TAO exception, minor code = 3e (timeout during recv; low 7 bits of errno: 62 Timer expired), completed = MAYBE
Disk usage (Storage Size) for clustered qmail mailboxes is not updated.
Cause
On Red Hat 4 x86 systems with Qmail pleskd can hang while processing maildirsize operation for 900+ mailboxes. After pleskd is stuck, the task fails with timeout. This behavior has been reported in scope of internal request POA-79881. In below example process 12918 does not finish, even though running the command manually finishes within a second.
[root@qmailcluster ~]# ps axf|grep maildirsize -C1
4973 ? S 0:02 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
11849 ? S 0:00 \_ /bin/sh -c while read maildir; do /usr/local/qmail/bin/maildirsize $maildir || echo F; done
12918 ? S 0:00 \_ /usr/local/qmail/bin/maildirsize /usr/local/qmail/shared/mailnames/bb/eb/-26764/26764/Maildir/
Resolution
Please contact Odin technical support to workaround the issue.