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Article ID: 128801, created on May 5, 2016, last review on May 5, 2016

  • Applies to:
  • Operations Automation
  • Business Automation


A New VPS subscription order provisioning fails:

The order provisioning has failed.
The last error - "Service Creation Failed: Operation Automation service was not created. Task "Provisioning "Panel_6_0" for APS application Plesk in VPS Panel" (id = 13477618) is failed with error: "APS Application Error:
406 Not Acceptable
[ApplicationUnknownError] Provisioning: resource 8c60703c-d493-4bfc-ab79-2d2c884d92b7 of type 'environments' ( for APS application 'Cloud Infrastructure-1.4-1956': [IM] P80040: VE RAM size has to be positive and a multiple of 4.

The service plan, on which the subscription is based, contains 'Memory' resource rate with minimal included amount that is not a multiple of 4.


VPS provisioning only allows the amount of included memory that is a multiple of 4: 1024 MB / 2048 MB / 3072 MB / 4096 MB / etc.


Correct the resource rate of the service plan to include the correct amount of memory.

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