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Article ID: 128797, created on May 4, 2016, last review on May 4, 2016

  • Applies to:
  • Operations Automation


Task for templates installation fails with the error:

Internal error: Can not install Virtuozzo template from http://tarballs_repo/tarballs/pp11-centos-6-x86_64-ez-4.0.0-36.prl.309909.noarch.rpm : 3501 : Can not install packages: ' vzpkg install template -q -f /var/opt/pva/agent/tmp/vzclient827-cdd3880f-fc0d-5a47-87a4-f62b7bc8ada1/uploads/pp11-centos-6-x86_64-ez-4.0.0-36.prl.309909.noarch.rpm' exec failed - Error: Nothing to do
Error: "/usr/bin/yum install -y /var/opt/pva/agent/tmp/vzclient827-cdd3880f-fc0d-5a47-87a4-f62b7bc8ada1/uploads/pp11-centos-6-x86_64-ez-4.0.0-36.prl.309909.noarch.rpm-ez --quiet" return 1

In poa.debug.log there is additional error:

May  2 09:33:31 osscore : DBG [task:17043389:198639 1:23072:b27ffb90 lib]: [task:17043389 hasError] {module_id="PIMLib"; code="110"} 414 : Unauthorized request.


Pvaagent service malfunction.


  1. Restart pvaagent on the Virtuozzo node using the following command:

    pvaagent restart

  2. if it does not help, try to re-import the template

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