Search Engine: Elastic

Article ID: 128775, created on Apr 30, 2016, last review on Apr 30, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


A subscription is in Graced status, but its Grace Date was automatically postponed.

Why such situation could happen?


There was a Hosting Plan change for the subscription in question. Therefore, Hosting Plan change order was placed and provisioned. According to OBAS billing logic the subscription was returned from Graced to Active status, and then turned back to Graced by the periodic task Subscription expiration procedure.

If subscription had already expired, it would not have turned to active state.

This is a default behavior of OBAS billing.

See also

Subscription Grace period renewed

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF