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Article ID: 128661, created on Apr 13, 2016, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 6.0


No customer can login to CCP after upgrade to 6.0, the error is shown:


Impersonated login from PCP for the same customer works fine.

At the same time, it is not possible to open System > General page, it shows the error:

An unforeseen error occurred. Please contact 


The issue is recognized as POA-91743.
There is a NULL value in confman_parameters table of OA MN database:

 plesk=> select * from confman_parameters where limits is null;
 parameter_id |          name          | type | edit_by | user_id | value | limits
          139 | service menu threshold |    1 | p       |       1 | 6     |


Contact Technical Support to apply the solution.

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