Search Engine: Elastic

Article ID: 128613, created on Apr 3, 2016, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 5.5

Symptoms fails with the error:

2015-10-15 13:29:41.294 DEBUG stdout = 'Starting pleskd: [  OK  ]
2015-10-15 13:31:47.526 ERROR Error trace:
2015-10-15 13:31:47.527 ERROR poaupdater.uUtil.ExecFailed
['/usr/local/pem/bin/pleskd_ctl', '-f', '/usr/local/pem/etc/pleskd.props', 'ping', '123'] exited with non-zero status 1
2015-10-15 13:31:47.541 ERROR
at execCommand (/usr/lib/python2.4/site-packages/poaupdater/ :88) in raise ExecFailed(command, status)


Connectivity issues between the VPS and the Management Node.


First of all, please check the connectivity between the VPS and the Management Node:

# telnet 8352
telnet: connect to address Connection timed out

Here is the IP address of the Management Node. The issue could occur because conversion was executed with some incorrect parameters (e.g. inaceessible gateway was specified). Please check the article about to troubleshoot the issue:

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

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