Symptoms

convert_vps_to_host.py fails with the error:

...
2015-10-15 13:29:41.294 DEBUG stdout = 'Starting pleskd: [  OK  ]
...
2015-10-15 13:31:47.526 ERROR Error trace:
2015-10-15 13:31:47.527 ERROR poaupdater.uUtil.ExecFailed
['/usr/local/pem/bin/pleskd_ctl', '-f', '/usr/local/pem/etc/pleskd.props', 'ping', '123'] exited with non-zero status 1
2015-10-15 13:31:47.541 ERROR
at execCommand (/usr/lib/python2.4/site-packages/poaupdater/uUtil.py :88) in raise ExecFailed(command, status)

Cause

Connectivity issues between the VPS and the Management Node.

Resolution

First of all, please check the connectivity between the VPS and the Management Node:

# telnet 1.2.3.4 8352
Trying 1.2.3.4...
telnet: connect to address 1.2.3.4: Connection timed out

Here 1.2.3.4 is the IP address of the Management Node. The issue could occur because conversion was executed with some incorrect parameters (e.g. inaceessible gateway was specified). Please check the article about convert_vps_to_host.py to troubleshoot the issue: https://kb.cloudblue.com/en/127395

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