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Article ID: 128608, created on Apr 3, 2016, last review on Apr 3, 2016

  • Applies to:
  • Operations Automation 5.5


Conversion of a shared VPS to HW fails with the following error:

Exception: ('Failed to find %s backnet IP', <poaupdater.uUtil.PEMHost instance at 0x22ca3f8>)


Bug POA-87934.


Such situation occurs if the VPS you are trying to convert is in deleting status - obviously there was an attempt to remove it earlier. To fix the issue, it is necessary to update OA database. Please contact Odin technical support to fix the issue. To clarify the status of POA-87934, please contact your TAM or PTA.

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