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Article ID: 128604, created on Apr 1, 2016, last review on Apr 1, 2016

  • Applies to:
  • Operations Automation 6.0


"Provisioning "Tenant" for APS application Office 365" task fails with error message:

500 Internal Server Error
[ApplicationUnknownError] Provisioning: resource 510d84da-d6ff-41c7-80e5-01d53bdc8997 of type 'tenants' ( for APS application 'Office 365-6.4.1-8': Unable to register MS Account ID f6xxx-xxxx-xxx670e: the ID 166bxxx-xxx-xxx-xxxe467 has been already registered for APS Account a6d7xxx-xxxx-xxxx-xxxfc4.


166bxx-xxx-xxx-xxx-e467 related information is already removed. The issue will be corrected in Office 365 application in scope of APSA-14945 request..


Contact Odin Technical Support to apply the workaround.

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