Search Engine: Elastic

Article ID: 128521, created on Mar 7, 2016, last review on Mar 7, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5


Tasks for installing service-WebClusterExt fail with the following output during OA update installation:

Error Message:
Please run rhn_register as root on this client
Error Class Code: 9
Error Class Info: Invalid System Credentials.
An error has occurred while processing your request. If this problem
persists please enter a bug report at
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.


Lisence is expired or incorrect at the mentioned hosts.


Please check the CloudLinux licenses on respective hosts. If they are expired, update them and resubmit the tasks. The feature request POA-85034 has been submitted to the development team to implement such kind of validation at pre-check stage. Please contact your TAM or PTA to trace the status of the request.

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