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Article ID: 128509, created on Mar 6, 2016, last review on Mar 6, 2016

  • Applies to:
  • Operations Automation 6.0


When logged into CCP and going to Office 365, you are only able to select the domain and licences tab. If you then try to click on Users or General tab, it loops back to either the domain or licences tab.

Clicking on 'Manage' button for O365 tile on CCP Home tab, the following error is shown:

An unforeseen error occurred. Please contact
Error ID: 1449824404237

At the same time the following error can be found in /var/log/poa.log:

Feb 24 05:46:56 OSSCORE : DBG [rest:3988 1:7144:1b0c SAAS ]: [ APSC] Can not found resource of type '' in context


Incomplete Office 365 instance upgrade caused inconsistency of Office 365 APS recourds linkage.


Contact Odin Technical Support to apply the fix.

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