Symptoms
Task for provisioning a new add-on to WAP failed with the following error:
Last execution output
Internal error:
403 Forbidden
[ApplicationUnknownError] [APS] {
"error": "APS::Util::AccessViolation",
"message": "Association with the resource '6054868b-9628-4be3-a245-3a7f314b0589' is not allowed."
}
.
Body: {
"error": "ApplicationUnknownError",
"message": "[APS] {\n \"error\": \"APS::Util::AccessViolation\",\n \"message\": \"Association with the resource '6054868b-9628-4be3-a245-3a7f314b0589' is not allowed.\"\n}\n"
}
In the past the following error could be found for the same subscription for some other provisioning task:
Internal error: SDK::Platform::blob Plesk::SaaS::SaaSManagerTasks_impl::taskExecuteWorkflow(const SDK::Platform::Properties&) : [APSC] [APS] java.net.SocketTimeoutException: Read timed out.
From /var/log/WAP/wap.log it's possible to find the description of the resource UUID, example:
{
"title": "WAP 100GB Azure Pack Diskspace",
"apsId": "6054868b-9628-4be3-a245-3a7f314b0589",
"apsType": "http://www.parallels.com/infrastructure/cloudos/addon/1.0",
"id": 1004433,
"usage": 2,
"limit": 2,
"unit": "unit"
},
The mentioned resource consumption in OA subscription is higher than the actual usage on WAP portal.
Cause
The issue is a consequence of product issue CCU-9081 fixed since WAP APS 1.0.4.
Resolution
Contact Odin Technical Support to resolve the resource consumption mismatch.
To prevent future failures keep WAP APS instances up to date.