Symptoms

OACI virtual environment creation fails. The following error is displayed for 'Provisioning "PACIVirtualEnvironment" for APS application Cloud Infrastructure' task in case of VPS-NG provisioniing:

[ApplicationUnknownError] Provisioning: resource 2edb490c-f333-465e-b14b-fecfd47e8fa9 of type 'environments' (http://www.parallels.com/infrastructure/virtual-environment/1.0) for APS application 'Cloud Infrastructure-1.4-1951': [IM] P30002: Cannot find suitable hardware node. Please see Tasks > Cloud Infrastructure Log for details with UUID [8df56e6f-34f9-4d2a-8b2f-70697d353035].

Cause

No IPv6 addresses are available in the network group, to which the servers in the used location are attached.

Resolution

Add IPv6 pool to the used network group or switch the network group for the servers in the location.

Configuration of network groups is available at: TOP > Infrastructure > Cloud Infrastructure Network

In order to change network group assignment for a hardware node:

  • go to the node screen
  • set is as 'Not Ready To Provide'
  • open 'Cloud' tab
  • press 'Change Network Group'

Internal content

Link on internal Article