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Article ID: 128092, created on Jan 18, 2016, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5
  • Business Automation 6.0

Symptoms

Office 365 related task fails with output containing either one of these errors:

    Reason:Invalid PostalCode in PostalCode parameter 

    Reason:The format of PostalCode in the Address structure is not valid

Cause

Incorrect postal code has been specified for customer address.

Resolution

Correct postal code by following article Configuring Internationalization Settings

Reschedule the task with corrected postal code as mentioned in this KB article.

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