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Article ID: 128068, created on Jan 15, 2016, last review on Jan 15, 2016

  • Applies to:
  • Operations Automation 5.5


Task for webspace backup runs for a while and finally fails with an error:

Backup 'Webspace xxx into group xxx
Method name taskCreateBackupData on SCREF:BackupManager:0
Last execution output   
Destination host 'xxx' (#ID), IP xxx : Source node with files to transfer is not accessible, details:
"The remote server is temporarily down, details:
system exception, ID ''
OMG minor code (2), described as 'No usable profile in IOR.', completed = NO


Connection between OA agents on backup host and host where webspace is located can not be established over port 8352.


According to OA documentation port 8352 should be open for connection between Backup node and Source node where webspace is hosted. Please, make sure that OA Agent is running on a Source node and check network/firewall configuration.

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